Just a Hiccup in the Office
We are in the virtual business. A part of our corporate direction is to build a sustainable content business for the country. You can consider us as a Content Provider, if you like. But only a fraction of it though.
In the past few months, we were accused of illegal spamming by the Mobile Operator. All our shortcodes for our Short Message System (SMS) services, totaling seven altogether had been blocked since late June 2006 pending investigation by Malaysian Communications and Multimedia Commissions (MCMC).
Our gateway provider, “X” Sdn Bhd has received notifications from Digi Telecommunications (Digi) saying that the reconnection of all shortcodes will depend on the investigation of MCMC. What more, Digi will continue to charge the monthly fees for all connections even though the connections are suspended. To add more insult, all revenues will be held permanently.
I was so furious over it when the gateway provider, “X” Sdn Bhd. putting the weight on us when the spamming accusation was forwarded by the Mobile Operator to them. Quickly I had our Network Engineer to get all the records in our database checked. We intend to compare data with X Sdn Bhd but they put it as obscured. I was mystified.
It is to me incomprehensible that only one out of three mobile operators seemed to have this problem with our contents. We don’t have problems with Maxis & Celcom. If we were to spam, we could’ve spammed all the mobile operators. I do suspect there is a technical glitch on our payment gateway provider, X Sdn Bhd but it is a little early to say things because we have to wait after our “ruler”, MCMC to do their job first.
As far as I am concerned, I am now in the middle of preparing all the necessary documentations to be ready for the OFFENSIVE mode instead of defensive. When the place is being marked as “X”, sure we mean business. Financial losses have been imminent, loosing a lot more is not a good option. The only choice we have now is to gain.
In the past few months, we were accused of illegal spamming by the Mobile Operator. All our shortcodes for our Short Message System (SMS) services, totaling seven altogether had been blocked since late June 2006 pending investigation by Malaysian Communications and Multimedia Commissions (MCMC).
Our gateway provider, “X” Sdn Bhd has received notifications from Digi Telecommunications (Digi) saying that the reconnection of all shortcodes will depend on the investigation of MCMC. What more, Digi will continue to charge the monthly fees for all connections even though the connections are suspended. To add more insult, all revenues will be held permanently.
I was so furious over it when the gateway provider, “X” Sdn Bhd. putting the weight on us when the spamming accusation was forwarded by the Mobile Operator to them. Quickly I had our Network Engineer to get all the records in our database checked. We intend to compare data with X Sdn Bhd but they put it as obscured. I was mystified.
It is to me incomprehensible that only one out of three mobile operators seemed to have this problem with our contents. We don’t have problems with Maxis & Celcom. If we were to spam, we could’ve spammed all the mobile operators. I do suspect there is a technical glitch on our payment gateway provider, X Sdn Bhd but it is a little early to say things because we have to wait after our “ruler”, MCMC to do their job first.
As far as I am concerned, I am now in the middle of preparing all the necessary documentations to be ready for the OFFENSIVE mode instead of defensive. When the place is being marked as “X”, sure we mean business. Financial losses have been imminent, loosing a lot more is not a good option. The only choice we have now is to gain.
The owner of the legal firm we are in business with is now all smiling …
GAB: Funny… not a slightest of thought came to me when I was at home with my family
8 comments:
Considering to claim & taking the legal action? Whatever the situation is..it seems that family is still your top priority.Congratulations !
Kopi_O -> Thank you Sir. Glad you noticed it. Whatever problems in the office, I won't bring back home. Whatever success I may achieve in the endeavour, nothing compared to the coziness of being with wife and kids.
dah takyah sms, call jer, rate pun dah murah kan..?
Ontahsapo -> A part of our business is in content provider with the number 32XXX to be sent to. Seven of them. Of all you know you may have used the service or maybe others that you know.
(I do not intend to have it advertised in here for having this blog personal and away from commercial purposes)
heheh just to mengadu with u, I always receive SPAM sms, very annoying, and i do remember once being cheated when my credit card was cut off when i replied to those 32*** SPAM sms.
i. How to diff. between the ORI and SPAM SMS & how to block/reject the advertisement?
ABB -> Wonder how the card was being cut off after replying to it
Kopi_O -> The difference is; Spam SMS is when you receive the message from 3XXXX no. and your prepaid credit is being deducted or is billed to your postpaid account, and yet you have never registered for the service before. If you did register, that's the service you have to pay for.
In the eyes of Cyber Law, any advertisement sent thru SMS is not considered spam as we understand what spam is for e-mail. The reason is, people won't simply send SMS to anyone because it is at costs. It is only considered spam when you are charged for the message received.
I know it's annoying and we cannot help it just like someone loves to send you letters, pamphlets, circulars at your home address, you have to reveive it anyway. Whether you chunck it off without reading just like deleting SMS without reading is all up to you.
Tertarik I pasal shortcode ni, kebanyakkan kita tahu pasal short code ni ialah vote AF, advertisement, nak tahu berapa banyak saman dan lain-lain.
Cakap pasal adverstisement, for me the best info sharing at this point of time is thru SMS, dari segi cost it is more cheaper than handbill dan flyers – dari segi masa, duit minyak dan kos kertas. And the information can be saved directly into your handphone diary or calendar for reminder.
Antara semua shortcode provider yang paling saya respect setakat ini ialah shortcode DAPAT, antara yang menarik kita boleh download NST paper to your email, download application into your computer while you are in mobile, RAKANCOP, MOBLOG-Mobile blogging, MMS reporter to Bharian and NST dan yang terbaru sekali business platform - http://mibp.dapat.com/
Persoalan saya, macam mana saya nak apply shortcode ni? At least boleh buat untuk Surau AlHidayah punya info, dulu I cuba belajar WAP application sendiri tapi gagal, mungkin GAB boleh tolong ?
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