Management Skills
Today’s Saturday. It’s not a working day but my practice for years; I’ll make a point to be by myself working things out (if any) or just simply do what I like doing. As far as official work is concerned, Friday has called for a close already. Nobody’s around in the office now except handful of marketing personnel doing their things.My mind still cannot get over with the management meeting that I chaired yesterday. I have elaborated things like planning, organizing, development, work milestones and what not. Now then I realized, effectively, to maximize results out of all these, it requires skills.
So now, I want to touch on a topic of management skills here. At all level of management, the need of technical, human relations and conceptual skills will differ accordingly.
To give you better idea, let me break down the time proportions on the conceptual, technical and human relations skills by levels of top management, middle management and supervisory management.
1. TOP MANAGEMENT: Conceptual-70%, Technical-10% and Human Relations-20%
2. MIDDLE MANAGEMENT: Conceptual-40%, Technical-40% and Human Relations-20%
3. SUPERVISORY MANAGEMENT: Conceptual-20%, Technical-60% and Human Relations-20%
Conceptual Skills are thinking skills. It is the ability to picture a scenario in the future: to envision. It would also include the ability to understand how change can affect the future of the organization. Top managers are very much involved in activities that require this skill.
Technical Skills would mean the ability to use procedures and techniques. Generally, supervisors would have a greater need for technical skills compared to middle-level managers.
Human Relations Skills would involve the ability to communicate well, motivate subordinates, lead individuals and groups. It would also refer to ability to emphasize. Managers at all levels need human skills, an attribute that is very important when it comes to working with people.
Technical skills are more structured and may be learned through training and practice. Human relation skills are more complex and practice does not come easy. Compared to other skills, conceptual skills are relatively difficult to acquire as they require creativity and lateral thinking.
GAB
14 comments:
salam gab...whahah..tak sempat nak tulis mail just wish u kat sini je..walaupun dah lambat...happy belated birthday..semoga panjang umur n murah rezeki..sihat selalu serta happy alwayzz..bersama keluarga tersayang, ikhlas..from me nani...
Thanks... the same message I got from the one deleted. To the very least you know the date. Appreciate it!
Gab,
The result/outcome of your planning,organising etc will depend on your organisation's capacity/ability to deliver the goods.
In project management discipline, project management is the application of knowledge,skills and tools and techniques to project activities to meet the requirement.Skill is important in getting things done.It is the competent people who get things done.
Couldn't agree more with you Pak Adib. The main point is still lies upon the capacity to deliver. Thanks!
GAB....It's good info...for conceptual and technical skill in management those thing will based on knowledge and experience.....the one I interested with is human relation skills...that one depend on talent and gifted.....itu susah sikit nak develope.....aku sampai sekarang tergagap2 masa presentation.....any suggestions???
To me Kudin, we are juggling between "nature" and "nurture". Nature is a basic trait gifted by God and yet it can be shaped in away we choose to be like; we call it nurturing, training, conditioning and what not. "Nurture" has to go thru some process. As far as I am concerned, as long as the subject is dearly to the speaker, it shouldn't be much problem. The only difference is whether it is interestingly delivered or not only.
Back to human relation skills, it is much wider than just presentation or public speaking. May be you are gifted in a manner that your gestures are already make it sufficient enough for people to accept you. You are luckier when your presence can really be felt without much convincing to be done. :)
The bottomline is still, the subject matter that you carry. And let me quote what Pak Adib said, “…competent people who get things done”.
Gab,
Kenapa percentage for Human Skills tu low sangat? Bagi saya itu sangat penting walaupun bagi top management. Kalau orang bawah tak suka, rezeki pun boleh lari....dok gitu ke.
Saje nyampuk....saya business kuih raya je.
According to my guru, the percentage of concentration is low because the nature of human relations has already overlapped while executing the conceptual and technical duties. If we were to take it literally as it does, majority of our daily routine falls under that.
if we observe to the percentage given, conceptual part brings most weight. For me in business everyone can have their own conceptual thinking especially at planning stage. But the challenge is how to get others to buy the concept that one purpose. Conceptual stage is very important in order to achieve the objective.
Top management has to be run by leaders, since leaders can make things happen, the question how to be leader than manager. The leader can be a manager, but not all managers can be a leader.
I have to agree with you Berlingo but the word leader as we understand is a rethoric in the management term. From my recollection of past experience, however, there is "leader" but we have to detail out from where is it branch out from. I can say that, it falls under Manager's roles of which Manager's roles itself divided into Interpersonal, Informational and Decision-making role.
Under the interpersonal role, there lies Figurehead, leader and liason. So, it happens to be a part of the interpersonal role.
Hey, I can open up another topic discussing this. Hehehe
Salam Gab,
Thanks for sharing the concept. Depending on the size of the organization and it's culture.... Closing the deal, Planning, Delivery, Managing and Maintaining...each requires the different skill sets. Tak lupa juga `Team Work'.
Thank you for adding up the points. I am a good student, I learn from anyone.
Saya juga....masih belajar & akan terus belajar...
Post a Comment